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KeyBolt
Changelog

What's new in KeyBolt

Every feature we ship, in the order we shipped it.

LaunchJune 14, 2026

Your online store launches

  • Turn on a store page that lists the products you choose, each with photos and prices, and let customers buy and check out by card.
  • Publish those products straight to Google so they show up when local customers search and shop, bringing in new business.
  • Orders land right in KeyBolt and draw down the same inventory you already track, so your stock counts stay accurate.
LaunchJune 4, 2026

KeyBolt Pro launches

  • KeyBolt Pro is here at $189/month. No per-user fees, no contracts, 14-day free trial.
  • Colab, the unified inbox, puts every call, text, email, and Google LSA lead in one timeline so you stop flipping between three apps to find who called yesterday. Included on Basic and KeyBolt Pro.
  • Branded inbound email: customers email your shop at your yourslug@inbox.keybolt.tech address. AI reads each email and drafts the job for you. Included on Basic and KeyBolt Pro.
  • AI receptionist (Pro): when you can't pick up, the AI answers in your voice, gathers the customer's name and address, and books them in. Transfer a live call to the AI by pressing a code on your tech's phone.
  • In-app AI helper: ask the AI questions about your shop data, your customers, your pricing, and let it draft messages for you. Every consequential action waits for your approval. Included on Basic (150 chats a month) and KeyBolt Pro (500).
  • LSA performance dashboard (Pro): see your answer rate, the times of day you miss the most calls, and catch short-ring or wrong-number leads to submit to Google for a refund. Auto-mark leads as Booked, Won, Lost, or Spam in Google.
  • Owner privacy controls let you decide what your techs see. Show them the full customer history, only recent activity, or just the current thread.
  • Customer portal v3: customers pay online through the Stripe Payment Element without leaving KeyBolt, plus QR codes you can show on the spot for Venmo, Zelle, or Cash App on in-person jobs.
  • New telephony tools: DTMF transfer codes on tech cell phones, three-way conference transfers, dual-channel call recording, bilingual English-Spanish transcripts.
  • Universal search across jobs, customers, invoices, calls, and Colabs so anything you remember by name surfaces in one place.
  • Save recordings automatically: turn it on and KeyBolt copies every call recording into your account a few days before Telnyx deletes it at 30 days, so you never lose one. Available on KeyBolt Pro.
  • KeyBolt Pro now includes 50 GB of storage and Basic 25 GB, double the Basic limits. The storage breakdown in Settings shows everything using space, including text and MMS media, Colab photos, and email records.
UpdateMay 8, 2026

Google Local Service Ads, in your inbox

  • Connect your Google LSA account in two clicks. New leads start landing in your KeyBolt inbox within a few minutes of arriving in Google.
  • Auto-reply fires within seconds of every new lead so you protect your LSA ranking, with a customizable message and live preview.
  • Reply to leads directly from the unified inbox. No more jumping into the Google Local Services dashboard to answer.
  • Report spam or off-topic leads with one tap. Google credits valid spam reports within 72 hours.
  • Send yourself a test lead from the LSA settings page so you can see how the inbox handles a real one before you go live.
  • Available on KeyBolt Pro.
UpdateMay 5, 2026

Inbox, tags, map, and a stack of polish

  • Inbox redesigned with three tabs (All, Messages, Phone) and a side menu under Messages for Team chat, LSA leads, text messages, and archived threads.
  • Team chat for internal DMs, with reactions and unread badges that show up alongside customer messages.
  • Tag jobs, invoices, and customers right from the list views with a new "+ Tag" button next to every row.
  • Job detail upgraded with parts, photos, signature capture, and a full activity timeline.
  • Customer page upgraded with insights, properties, recurring schedules, and full communication history.
  • New jobs map with multi-stop route planning, plus month-to-date stats on the invoice list.
  • Reports expanded with timesheets, items sold, calls, inventory, and tech commissions.
  • KeyBolt Pro now includes 10 team members and 10 GB of storage, double the Basic limits.
UpdateMay 2, 2026

Phone line, browser softphone, and two-way SMS

  • Your own shop phone number through KeyBolt. Port in your existing line or pick a new one.
  • Browser softphone: take calls right from the dashboard, no extra app to install.
  • Simulring: rings every on-duty tech (cell + browser) at the same time, first to answer wins.
  • Configurable phone menu (IVR) like "press 1 to speak with us, press 2 for hours", with your own greeting.
  • Warm transfers from the dashboard or by keypad code (**11, **12 ...) on a tech's cell.
  • Every call recorded and transcribed automatically, with the full history under Communications.
  • Two-way SMS with auto-replies, A2P 10DLC registration handled in-app.
  • Caller ID matching: see customer name and last job before you pick up.
UpdateApril 25, 2026

KeyBolt field management software launch

  • Jobs, dispatch, customers, invoices, estimates, inventory, reports, all in one place.
  • Mobile-first dashboard built for techs in the field.
  • Stripe-powered invoicing with hosted payment pages and Terminal card readers.

Have feedback or a feature request? Email support@keybolt.tech.