How KeyBolt Reclaims LSA Credits

The Money You Lose on Bad Leads

Google charges you for LSA calls that run long enough to count as real, but some of those calls are not real leads. Wrong numbers. Solicitations. Callers outside your service area. Jobs you do not even do. Google will refund the charge for many of these, but only if you tell them, and only inside their time window. Most shops never bother, because filing each one by hand is tedious. KeyBolt finds the likely ones for you and makes the request a few taps.

What KeyBolt Flags for You

Every few hours, KeyBolt sweeps your LSA leads and pulls out the ones most likely to deserve a refund. The rule is simple and strict: the lead was charged by Google, and the call ended in under 60 seconds. Most real locksmith calls run longer than a minute, so a short charged call is usually a wrong number, a hangup, or a solicitation. KeyBolt does not guess about anything beyond that, so the list stays short and trustworthy.

The "Leads Eligible for Credit" Card

Go to Google LSA in the sidebar and stay on the Settings tab. You will see a card called Leads eligible for credit. If KeyBolt has flagged anything, a number badge shows how many are waiting. Tap the card to open the review list.

Each lead in the list shows the caller name or number (when KeyBolt has it), how long the call lasted, and when it came in. If the lead is linked to a job conversation, there is an Open Colab link so you can check the details before you decide.

Submitting a Credit Request

For each flagged lead you have two choices.

1. Tap Mark and request credit. A short reason list appears. Pick the one that fits, then tap Submit. Your choices are:
   • Spam.
   • Duplicate of another lead.
   • Wrong number / solicitation.
   • Outside our service area.
   • Service we don't offer.
   • Customer not ready to book.
2. Tap Dismiss as legitimate if it was a real lead that just did not pan out. KeyBolt removes it from the list and does not contact Google.

When you submit, KeyBolt queues the request and a background worker files it with Google a moment later. You will see a "Credit request queued" confirmation, and the lead drops off your list. You do not have to wait on the screen or do anything else.

If a Request Gets Stuck

Sometimes a request cannot reach Google, usually because your Google connection needs to be reconnected. When that happens, those leads show up in a separate card on the same Settings tab called Stuck feedback to Google. It shows what failed and why. Fix the underlying issue (most often, reconnect Google LSA on the connection card above it), then tap Retry on the row. KeyBolt gives it a fresh set of tries.

What KeyBolt Will Not Flag

The list only contains short charged calls, because those are the ones Google is most likely to refund. KeyBolt will not put a long, genuine call in front of you to request credit on, and it does not double-file leads Google already credited. If you think a longer call deserves a refund, you can still raise it directly in your Google LSA account.